Servicing
Book Your Service Now
Here at Southfork we offer a range of service options to suit your needs, whether your short of time, don’t want to get your hands dirty or simply don’t know where to start, why not let our trained mechanics look at your bike for you.
We have two fully equipped workshops managed by our Cytech3 qualified mechanic who is also qualified to a Level 2 DT Swiss Wheel Building standard.
Same day repair
If a bike has been booked in for a service in advance and brought in before 12:00pm we can usually have it serviced and ready to ride away the same day.
Types of bikes:
• Non-electric: We will service any bicycle regardless of age, make, model and where it was bought.
• Electric: For safety reasons we will only service electric bike brands we sell or ones fitted with Bosch, Shimano, Yamaha, Brose, Promovec or Bafang motors.
First Check
During the first few weeks of riding parts of a new bike tend to work their way loose and come out of alignment. This can lead to the bike lacking in performing and cause excess wear if not corrected. For this reason we offer a first checkover free of charge on all new bikes sold from Southfork.
This involves re-aligning the brakes and gears and going through all the bolts tensioning them back to the correct torque settings. This service should be carried out between 3-6 weeks of purchasing the bike (depending on use).
Our Services
Standard Service
Cost £70
Includes:
• Inspect frame, forks, drivechain and wheels for wear and damage
• Tyres checked for wear and damage
• Brakes adjusted
• Gears adjusted and lubricated
• Bolts checked and retorqued
• Inspect headset
• Inspect bottom bracket
* Standard Service price does not include the cost of parts.
* Dirty bike surcharge of £15 applied if we need to clean the bike before working on it.
* Bikes will be subject to a £5 per week storage fee if not collected within 7 days of completion, unless otherwise arranged.
Premium Service
Cost £150
Includes:
• Full strip down and re-build of bike
• Inspect frame, forks, drivechain and wheels for wear and damage
• Tyres checked for wear and damage
• Wheels trued
• Brakes adjusted
• Gears adjusted and lubricated
• Bolts checked and retorqued
• Inspect headset
• Inspect bottom bracket
• Inspect pivot bearings (if applicable)
• Suspension checked (if applicable)
• Bike washed and lubed/greased
* Premium Service price does not include the cost of parts.
* Bikes will be subject to a £5 per week storage fee if not collected within 7 days of completion, unless otherwise arranged.Other Servicing Jobs
| Part | Price |
|---|
| • Puncture (includes new innertube) | £20.00 |
| • Wheel Truing | £25.00 (per wheel) + cost of replaced spoke(s), if needed. |
| • Hub Service (per hub) | £30.00 + cost of parts |
| • Wheel Build (per wheel) | £70.00 + cost of parts |
| • Hydraulic Brake Bleed | £25.00 per brake |
| • Suspension Fork Servicing | From £75.00 for Lower Leg Service + cost of replacement seals
From £120.00 for Full Service + cost of parts and replacement seals |
| • Rear Shock Servicing | From £125.00 + cost of parts |
| • Tubeless Setup | £25.00 per wheel + cost of parts |
| • Chain Waxing | £35.00 per chain |
| • Boxed Bike Builds | £75.00 for non electric bikes
£95.00 for electric bikes (Only applicable with certain brands and models. Please contact before booking) |